Why do insurance and banking domains send bot traffic to my site?
I know how to detect and filter bot traffic, but I'm wondering if anyone knows why I am seeing tons of bot traffic from insurance and banking domains? E.g., bankofamerica.com, allstate.com and others are hitting my site upwards of 100 times per day. Note that I am talking about domain associated with the user's IP, not the traffic referral domain. The site is a large ecommerce retailer and the banking and insurance bot traffic started after it moved to the Demandware ecommerce platform.
Which kind of traffic are they sending? It would be great to have a HTTP request as example, try sniff the traffic to your website with a tcpsniffer such as tcpdump or ngrep.
It could be that those are simply users which are bind a corporate proxy and thus appear as one IP. How do you know it is bot traffic?
You can prevent those request hitting your server by implementing DOS ( denial of service) on the application level and DDOS on your network level if you have the cisco firewall installed in your infrastructure.
If you still have this problem, contact Demandware support by raising a customer support ticket in their SalesForce portal. There is not much that you could by configuration of your Demandware site from the Business Manager. Chances are that the traffic was always there, just that it was filtered by the firewall of your previous e-commerce provider.
Turns out this was caused by bots spoofing legitimate domains
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